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Lost & Found
Lost And Found
Assistance for Missing Belongings
Lost something at SVPIA? Don’t worry — passengers can simply report it to our Lost & Found service and we will help ensure that all belongings are carefully handled and reunited with their owners at the earliest.
How to Report Lost Items
If passengers lose their belongings at any of the terminals at SVPIA, rest assured we’ve got it covered.
Our Lost & Found service ensures every found item is carefully recorded, stored, and returned through a secure and transparent process that includes:
- A detailed record of the item's contents and description
- The date and time of reporting
- The depositor’s signature
Key information
- Unclaimed Items: Items can be collected between 06:00 and 22:00.
- Perishable Items: Stored for up to 48 hours or until the expiry date, whichever is earlier. Items are disposed of with the approval of the Duty Terminal Manager & Duty Terminal Officer.
- Baggage Handling: The management and delivery of checked-in baggage are the responsibility of the respective airlines. If passengers leave items on board an aircraft, they should contact the airline directly. To visit the concerned airline website click here
OTP Verification
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Contact for Lost & Found queries
Domestic Terminal (Terminal 1)
- Terminal 1, Departures, next to Indigo ticketing office near Gate 5
- +917227923238
Disclaimer
Ahmedabad International Airport (AIAL) does not handle items that the Bureau of Civil Aviation Security (BCAS) regulations classify as Dangerous Goods or Security Restricted Articles. Any such item will be processed as per the guidelines. AIAL is not liable for any wear, damage, alteration, or modification that may occur to these items during the time of their storage.
AIAL does not offer courier or postal services for lost items, nor insurance or any similar coverage. Items found shall be stored responsibly in line with the retention/storage policy. To reclaim a lost item, individuals must follow the outlined process, including verification of identity and proof of ownership. A valid government-issued ID, boarding pass/ticket, and an authorisation letter (if the item is being collected on someone’s behalf) would be required. Items that remain unclaimed will be managed as per AIAL’s retention policy.
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