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Lost & Found
Lost And Found
- Frequently Asked Questions
Last Updated at
02 December 2025
How do I declare items at Customs when arriving at SVPIA?
Passengers can use the green channel if there are no dutiable goods to declare and the red channel if they are carrying items that require declaration.
For faster processing, passengers can also use the ATITHI app for Android and iOS by Indian Customs to declare goods and currency digitally.
Is there a shuttle between Terminal 1 and Terminal 2?
SVPIA operates a complimentary shuttle service between Terminal 1 (domestic) and Terminal 2 (international). Follow airport signage or ask airport staff for assistance.
What are the arrival procedures for international passengers at SVPIA?
International passengers must proceed to the Immigration counters with their passport, visa, and completed arrival card. Once cleared, they may collect their baggage and pass through Customs before exiting the terminal.
What should I do if I need assistance at the airport?
Passengers requiring special assistance, such as help with mobility, information about services, or language support, can approach the Information Desk in the Arrivals area, where staff are available to assist both domestic and international passengers
Are retail and f&b outlets operational at the airport?
Yes, SVPIA offers a variety of retail and F&B options for travellers, including fast food, fine dining, international and Indian cuisine.
Are there any dining options for passengers at SVPIA?
Yes, SVPIA offers a variety of dining options for travellers, including fast food, fine dining, international and Indian cuisine.
How can I check baggage and security rules for my flight from SVPIA?
Passengers should check their airline’s baggage policy for weight/ size limits before travelling. At security, stated guidelines must be followed, including carrying limited cabin baggage, separating electronics, and liquids during screening, etc. Check with the airline for baggage policy updates. For Customs, visit the customs rules page for detailed rules.
What documents are required for departure at SVPIA?
What items are not allowed in hand baggage at SVPIA?
Items like satellite phones, drones, sharp objects, arms and ammunition are prohibited in hand baggage. For more details, please visit the Prohibited & allowed items page.
Can passengers access lounges and the airport hotel at SVPIA Airport?
Lounges are available for passengers departing on domestic as well as international flights.
- The Lounge (Terminal 2 Departures, Level 1, Opp Boarding Gate No. 3)
- Adani Lounge – For Business, First, and Premier Class travellers (Terminal 1, post-Domestic Departures Security Check Level 1, Near Boarding Gate No. 1)
- The Lounge (Terminal 1, Domestic Departures Level 1, Opp Gate No. 4)