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Passenger Advisory - Starting 29 March 2026, Air India and Air India Express flights will be operating from Terminal 2 instead of Terminal 1 at SVPI Airport. Passengers are requested to check with their respective airlines for updated departure and arrival terminal information prior to travel. Kuwait Airways contact center +91 80474 06353 | Emirates contact center +91 91670 00333 | Etihad Airways contact center +91 180012 33901 | flydubai contact center +91 78279 34258 / 78279 34259 | Iraqi Airways contact center +91 79471 08234 | Air Arabia contact center +91 22710 04777 | Qatar Airways contact center +91 95129 72827 / 97129 72827
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Special Assistance

Support for passengers with special needs
Home - Airport Facilities - Special Assistance
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Accessibility and Mobility Support

SVPIA provides dedicated assistance for passengers with special needs. Services are available from check-in to boarding to ensure a smooth and comfortable journey. Trained staff are stationed at key points to offer guidance and support.

Wheelchair Assistance

S No. Location Website
1 Indigo https://www.goindigo.in/
2 Akasa Air https://www.akasaair.com/customer-support
3 Air India https://www.airindia.com/
S No. Location Website
1 Air India https://www.airindia.com/
2 Indigo https://www.goindigo.in/
3 Air Asia https://www.airasia.co.in/
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Private Mobility Assistance

Paid mobility assistance is available at both Domestic and International Terminals.

For more information, contact: +91 9725886352

 

More Services

Discover additional services for an elevated travel experience

Frequently Asked Questions

How can I request special assistance at SVPIA?

Passengers need to pre-book a wheelchair service at the time of booking the ticket or contact the airline contact centre directly. For any further assistance, passengers can reach out to our Information Desks available at both Departures and Arrivals.

Are there facilities available for passengers with reduced mobility?

Yes, passengers can contact the Wheelchair Assistance Desk at the departure kerbside, where a representative will coordinate with the respective airlines for the wheelchair service.

Is pre-booking required for wheelchair services?

While not mandatory, pre-booking is highly recommended to ensure availability. Passengers should contact the airline directly for requests to ensure a smooth experience.